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"Dianna Deeney has launched a podcast that focuses on both the need and the 'how to' include quality and reliability in your design. Both entertaining and thoughtful, the shows are well done and worth subscribing."
Fred Schenkelberg, founder of Accendo Reliability
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I like talking with people in product design and the manufacturing industry. Contact me if you're interested in being interviewed and being a guest on the show.
Have you ever designed a product that works but that customers just don’t want to use? We’ll review some tools and strategies to help prevent that from happening before product launch, or to help as a starting point when you plan for your version 2.0.
Quality folks use and promote some standard problem solving and continuous improvement methods, and you’ll want to reference the right acronym when getting buy-in for your improvement project. You may have heard of PDCA, PDSA, and DMAIC. You vaguely know they’re improvement, but don’t really know what their differences are. When should you use which one, and for what? This installment demystifies the titles and explores the history of each so you can talk about the right tool for your project.
Build upon your current business systems to make them adaptable.
Use auditors regularly to keep track of your business systems, as a supplement to metrics.
Shifting our view to be customer-centric can improve our workplace, grow and strengthen our network, and introduce opportunities.
Inviting ourselves to the conversation early can cultivate working relationships that best utilize Quality and Reliability methods.