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"Dianna Deeney has launched a podcast that focuses on both the need and the 'how to' include quality and reliability in your design. Both entertaining and thoughtful, the shows are well done and worth subscribing."
Fred Schenkelberg, founder of Accendo Reliability
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I like talking with people in product design and the manufacturing industry. Contact me if you're interested in being interviewed and being a guest on the show.
Before we can link customer needs to design, production, and service of our products, we need to listen to and understand the voice of the customer. We review 6 common VOC collection strategies, and talk about their pros and cons. We also discuss an affinity diagram process, which may help our team organize all of…
We can look at test methods like a product in and of itself. Because tests also have requirements and need to produce usable results, we validate against those requirements. Validating our test method also ensures that they are precise and accurate. We talk about things to consider when looking at product tests: tying test methods to the…
You’re at the end of your design process, proud of what you’ve accomplished. And, then come other people from other cross functional groups and they’re saying, “No.” Quality engineering and reliability engineering friends are pointing out some problems with your design. It’s important to know that Quality and Reliability are inputs into your design process. It is not quality control…
When designs fail we can take on damaging mindsets while we’re deciding our next steps, and this can lead us to bad decisions. We explore this and give some examples of pitfalls. We also talk about what to do within the design-realm to prepare for and combat those mindsets. Finally, I share my mantra when…