Quality during Design Blog

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"Dianna Deeney has launched a podcast that focuses on both the need and the 'how to' include quality and reliability in your design. Both entertaining and thoughtful, the shows are well done and worth subscribing."  

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I like talking with people in product design and the manufacturing industry. Contact me if you're interested in being interviewed and being a guest on the show.

How many controls do we need to reduce risk?

When we’ve identified a risk to our design or user process – and that risk can pose a potential harm – how many controls do we need to add? We discuss prevention vs. detection controls, ALARP, as low as possible, and some scenarios where we could (and maybe couldn’t) justify a risk as acceptable without…

Solving symptoms instead of causes?

Do you have SMART ACORN objectives?

Objectives are goalposts of what it is we’re trying to accomplish. Though they’re only a part of planning a project, if we don’t have well-defined and clear objectives, it could lead to us not having the stellar project results we want. Our objective should be a SMART ACORN.  We review these two, complementing acronyms as…

Product Development’s Important Influence on Monitoring After Launch

Our design is finally done going to be released to the market. It’s exciting. But before we hand off our design and move on to the next thing, there’s something you need to consider: do we have a good plan in place to capture data about the device, post-market? Because of your role as a designer in product…

Why Look to Standards

Standards are everywhere, and lots of organizations are sourcing and creating them. The U.S. Federal Trade Commission held a workshop 2019 that recently made the news, again, in July 2021. It was called “Nixing the Fix: a Workshop on Repair Restrictions”. Here’s what it’s about: manufacturers are not creating products with standard parts, or their…

Getting the Voice of the Customer

Before we can link customer needs to design, production, and service of our products, we need to listen to and understand the voice of the customer.  We review 6 common VOC collection strategies, and talk about their pros and cons. We also discuss an affinity diagram process, which may help our team organize all of…