Quality during Design Blog

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Your Concept Development Isn’t Done Just Because It Produced Answers

Two design inputs say the same thing. One is a feature name. The other tells engineering who fails, how, how badly, and what “done” means. What happened in concept development that produced one versus the other?

Case Study: Seeding Risk & HFE During the Concept Phase (MedTech)

The MedTech Handshake: What Engineering Needs Before Design Inputs Exist In medical device R&D, discovering a safety‑critical failure during a summative study or late‑stage verification isn’t just a delay. It’s a redesign, re‑validation, and real money. The earlier your team seeds risk and human factors engineering (HFE) into concept development, the more predictable and defensible…

Case Study: What Engineering Really Gets from Concept Development (Service Design)

Service Design Case Study: What Engineering Needs That a Feature List Can’t Give Them When your product is a promise of service — and that promise has a 24‑hour clock on it — what engineering receives at the end of concept development matters more than most teams realize. A feature list alone can’t capture the…

The ROI of Engineering Motivation with Cassie Leonard (A Chat with Cross-Functional Experts)

Dianna Deeney interviews Keven Wang from UnitX about today’s AI in factories and his vision for the future.

The Quiet System: Why Your Lessons Learned Aren’t Sticking

It’s incredibly frustrating when your team faces the same exact problems over and over again. You spend months untangling a complex project issue, only to discover someone two cubicles down solved the exact same thing three years ago. This continuous cycle of rediscovery isn’t happening because your team is careless. It’s happening because most organizational…

Intentional Organizations Don’t Happen by Accident

-The difference between a system that learns and one that simply trudges forward A story I heard recently has stayed with me. A new owner takes over a facility. He’s hands-on, engaged, clearly different from what came before. One of the first things he notices: the break room refrigerator has been broken for weeks. He…