How to Manage Risks

There are at least five different ways to manage risks of the product design itself and the new product development process.

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Changes for Quality

There are shifts in businesses that are prompting changes for Quality. What does this mean for the quality professional?

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The Way We Test Matters

When our products don’t work in their intended use environments, or we’re starting to see field failures happen, we could look to bad product from producers or incorrect requirements or specifications. Or, maybe how testing was performed didn’t match up with the use environment. Our product requirements might be right, but our test requirements might…

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Understanding the Purposes behind Kaizen

You’ve heard of kaizen but are not sure what it is. Is it the right methodology for your project or organization? Should you host a kaizen event? Before we really talk about kaizen, we need to talk about Lean. Lean is a philosophy, a way a company operates. A company that is Lean is focused…

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Quality and Cross-Functional Teams

I’m a fan of cross-functional teams. My main reason is that the different perspectives that each person brings from their respective areas of the business helps create a more complete vision of product and performance risk. Part of quality (and design!) means assessing and managing risk, and I’ve seen time and again the power of bringing people together: better understanding,…

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